Business growth test v.2 - ENG - Aligned Management

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NOTE

All questions have three answers: Yes, No and Maybe. Choose one of the three answers considering that:

Yes means I AGREE, YES or MOSTLY YES
No means I DISAGREE, NO or MOSTLY NO
Maybe means UNCERTAIN, MAYBE, NEITHER YES or NO
Answer the questions based on the main product or service that you deliver.
"Customers" includes "Clients", "Patients" and so on, as appropriate.

1 - I am achieving my financial goals for my company.

Yes No Maybe None

2 - I have very good success at finding and hiring capable employees.

Yes No Maybe None

3 - Little competition exists in our market.

Yes No Maybe None

4 - I give my credit-collection staff a rating of 8 out of 10 or better.

Yes No Maybe None

5 - In terms of what we deliver to our customers, we are technically the best.

Yes No Maybe None

6 - I have a regular check on the quality of my product/service.

Yes No Maybe None

7 - We use surveys when going after new business.

Yes No Maybe None

8 - I often feel guilty about not spending more time with my family.

Yes No Maybe None

9 - Owners and managers should give unexpected bonuses to keep employees on their toes instead of having a routine system of bonuses.

Yes No Maybe None

10 - I believe that people can be helped.

Yes No Maybe None

11 - There has been a downtrend in our profitability over the past 12 months.

Yes No Maybe None

12 - Employees often don’t understand how their jobs affect others in the company.

Yes No Maybe None

13 - The on-going needs of our customers are well defined and used for increasing sales to them.

Yes No Maybe None

14 - Customers often complain about errors in their accounts.

Yes No Maybe None

15 - What we deliver to our customers is normally on time and better than they expected.

Yes No Maybe None

16 - I use customer complaints as a means to improve the business.

Yes No Maybe None

17 - We keep a record of new clients and know how effective our promotion is.

Yes No Maybe None

18 - There are influences outside my business that demand my attention right now.

Yes No Maybe None

19 - It is only natural for labour and management to be mistrustful of each other.

Yes No Maybe None

20 - There is something missing in my life.

Yes No Maybe None

21 - We have cash flow problems that need to be resolved.

Yes No Maybe None

22 - Newly hired employees in my business are quickly trained and soon functioning well at their jobs.

Yes No Maybe None

23 - Our promotional materials effectively produce repeat business.

Yes No Maybe None

24 - I am kept waiting for up-to-date figures on Accounts Receivable.

Sì No Forse None

25 - If I had better equipment, I could produce a better product/service for my customers.

Yes No Maybe None

26 - My staff members know they’re good, I don’t need to praise them.

Yes No Maybe None

27 - We have effective and proven programs for generating new sales.

Yes No Maybe None

28 - There’s quite a bit of stress in my life.

Yes No Maybe None

29 - Trying to define and measure the results produced by each employee would be a waste of time.

Yes No Maybe None

30 - There are other things that I think I should be doing with my company.

Yes No Maybe None

31 - My company has been involved in litigation as a defendant within the past two years.

Yes No Maybe None

32 - I often find myself solving problems that others (managers or employees) should handle.

Yes No Maybe None

33 - We do not have a regular communication going out to our regular customers.

Yes No Maybe None

34 - My company has an excellent credit rating.

Yes No Maybe None

35 - My sales department frequently complains about deliveries.

Yes No Maybe None

36 - My business has no call for “correction programs”.

Yes No Maybe None

37 - Our company is getting positive exposure from newspaper articles, free publicity, etc.

Yes No Maybe None

38 - I’m concerned about my health at times.

Yes No Maybe None

39 - Teamwork inhibits creativity.

Yes No Maybe None

40 - There are some problems in my business for which I have no solutions.

Yes No Maybe None

41 - The amount of debt that my company is carrying is a problem or a potential problem.

Yes No Maybe None

42 - I could get more work done each day if I had fewer interruptions.

Yes No Maybe None

43 - We do special promotions which are available only to our existing customers.

Yes No Maybe None

44 - Payroll is always done on time.

Yes No Maybe None

45. I haven’t yet trained anyone to manage and care for the production/service area as well as I do it myself.

Yes No Maybe None

46. We keep and use the staff suggestion box (or a similar system).

Yes No Maybe None

47. I have at least one employee whose sole job is to develop new business.

Yes No Maybe None

48. There are too many accidents/mistakes in my life.

Yes No Maybe None

49. A good policy in business would be to cut every corner possible in order to increase profit margins.

Yes No Maybe None

50. I intend to find a way to be more effective.

Yes No Maybe None

51. The long term profitability of my company is in an uptrend.

Yes No Maybe None

52. Communication within my company flows smoothly and quickly to the right person with no misunderstandings.

Yes No Maybe None

53. Our average sale per customer is increasing.

Yes No Maybe None

54. Tax payments are usually on the late side.

Yes No Maybe None

55. Quality of service tends to collapse when I am away from the area for any extended period of time.

Yes No Maybe None

56. Our staff training system is an on-going affair.

Yes No Maybe None

57. We don’t expect much return from our promotional campaigns.

Yes No Maybe None

58. I have one or more physical problems.

Yes No Maybe None

59. Most people don’t want to work and do so only because of economic necessity.

Yes No Maybe None

60. I am looking for help to improve conditions.

Yes No Maybe None

61. My gross sales have expanded for the last two years.

Yes No Maybe None

62. I have a reward system for employees who do more than their share.

Yes No Maybe None

63. We are losing business because of inadequate follow-up of existing customers.

Yes No Maybe None

64. I can lay my hands on all financial statements at short notice.

Yes No Maybe None

65. My production staff takes pride in pleasing the customer.

Yes No Maybe None

66. I have several people in training at this time to take over positions senior to those they now hold.

Yes No Maybe None

67. Generating new business is not an essential part of our sales forecasts.

Yes No Maybe None

68. Others have influenced me in making decisions that I later regretted.

Yes No Maybe None

69. Expansion isn’t always desirable.

Yes No Maybe None

70. There is something that I need to change or things will worsen.

Yes No Maybe None

71. There is an external factor which is a threat to the viability of my company.

Yes No Maybe None

72. I sometimes wonder how productive some of my employees really are.

Yes No Maybe None

73. We have a complete database of past and present customers.

Yes No Maybe None

74. I would like to receive the financial reports more quickly.

Yes No Forse None

75. I sometimes cringe and want to hide when my employees are speaking to customers.

Yes No Maybe None

76. We get along very nicely without any staff training.

Yes No Maybe None

77. Public Relations is an essential part of our marketing.

Yes No Maybe None

78. I sometimes experience periods of worry and depression.

Yes No Maybe None

79. Most problems between people can be resolved with communication.

Yes No Maybe None

80. Most things that claim to help people actually do more harm than good.

Yes No Maybe None

81. My company is dependent on additional external funding (debt or equity) for continued survival.

Yes No Maybe None

82. I keep graphs of all the key statistics of my company.

Yes No Maybe None

83. We have a very loyal and expanding customer base.

Yes No Maybe None

84. The fixed assets inventory is complete and up-to-date.

Yes No Maybe None

85. There is excellent co-ordination of finance, supplies, personnel logistics, etc. in my business.

Yes No Maybe None

86. We apply the principle of quality control to our entire organisation.

Yes No Maybe None

87. I keep separate records of new business and repeat business.

Yes No Maybe None

88. The rewards of operating my business far outweigh the difficulties.

Yes No Maybe None

89. A good leader would not hesitate to sacrifice an individual for the good of the group.

Yes No Maybe None

90. There isn’t anything someone else could tell me that would help me run my business better.

Yes No Maybe None

91. My company’s cash position is better than it was a year ago.

Yes No Maybe None

92. Overall, morale in my company is very high.

Yes No Maybe None

93. 50% or more of our business comes from one customer.

Yes No Maybe None

94. I know where the money’s going before it gets spent.

Yes No Maybe None

95. If we did a survey of our customers, at least 90% of them would say that they were satisfied with what we delivered.

Yes No Maybe None

96. I have a statistic which measures the effectiveness of our Quality Control.

Yes No Maybe None

97. We get new business from referrals from existing customers.

Yes No Maybe None

98. Someone or something else is responsible for the condition my company is in.

Yes No Maybe None

99. A good executive would rather earn money than borrow it.

Yes No Maybe None

100. I continually look for ways to improve myself and my company.

Yes No Maybe None

Role in the company.

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Business growth test v.2 – ENG

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